Friday, March 12, 2010

Getting Plantronics Voyager 510 to work with Windows 7

This applies to many other bluetooth headsets out there who have trouble working with  Vista or Windows 7.

One of the main problem that show up is that the pairing is successful (with Bluetooth Perepheral Device), but it doesn't find any drivers. Here's a snippet from the windows support website to get this working.
Due to the fact that Windows Vista doesn’t support Bluetooth headset profile, if you want to use a Bluetooth headset with your adapter, you’ll need a little creative workaround to add the headset profile to the default Microsoft stack. Download either of the x86 or x64 compilations of the CSR Bluetooth driver and extract its contents to a folder. When you try to pair your headset to your computer, Windows will ask for drivers for the headset since it doesn’t find the appropriate headset profile. Point Windows to the folder where you have extracted the CSR drivers to make it work. Make sure you go into the device in the Bluetooth Devices panel and check off the boxes for headset, etc. [Source]
There are many people suggesting various approaches which haven't worked for me or for many others.

The CSR drivers are mentioned on the above referenced website or can be downloaded from
Download CSR Bluetooth Driver v1.0.0.376 for Windows Vista / Windows Server 2008 x86 (32-bit) as a 216 kB (221,687 bytes) CAB file which should extract to 674 kB (691,122 bytes)


Download CSR Bluetooth Driver v1.0.0.376 for Windows Vista / Windows Server 2008 x64 (64-bit) as a 232 kB (237,897 bytes) CAB file which should extract to 773 kB (792,118 bytes)
 
To get Skype working with the headset, you need to make sure that you are able to select "Bluetooth Hand-free Audio" as a Playback Device when you right click on the "volume" icon in the lower right corner of the screen.
 

You will also need to change the Audio  Settings in Skype so it uses Bluetooth device for both recording and playback.
 
 
Hope this works for everyone having such issues.

19 comments:

Acydgod said...

Hmm, I'm not having any luck here. Manually adding this driver to Windows 7 and shows the ! on the driver for BlueTooth.

The funny thing is I'm actually paired with the device fine but Windows won't see it as a device which can be used as a mic.

Russ said...

Links aren't working... could you send me the cabs at rubantin@gmail.com

Anonymous said...

I nee dthe 64 bit cab files. Why does the link ask me to login with my livemail info

pikaner said...

No working

Unknown said...

The links are not working, but the procedure is working 100%

Here is a working link for x64:
http://download.komeil.com/?890

Thank you bindoo!

Unknown said...
This comment has been removed by the author.
Anonymous said...

This is the link for 32bit driver:
http://download.komeil.com/browse.aspx/2009/05/installing-bluetooth-headset-in-windows/csr-bluetooth-driver/csr-bt-1.0.0.376-x86.cab
It worked for me. Windows 7 Ultimate 32bit SP1 on Sony Vaio VGN-CS115 and Plantronics Voyager 650.

Anonymous said...

Plantronics Discovery 650 actually.

Anonymous said...

You rock. Got my Plantronics ML10 working on Win7 now.

Anonymous said...

Desde Argentina: Excelente!!! 1000 thanks! Genius!!!

Mark Ryan said...

The 64bit drivers allowed my Voyager Pro+ to connect to my Win7 machine but nothing is appearing in the sound controls within Control Panel. Skype does not see anything related to Bluetooth as a sound option. Any small tweaks taht are missing besides loading the drivers?

Steve Brown said...

I had the same problem with win7x64 and Voyager Pro headset on a Lenovo x201 laptop (Broadcomm bluetooth). None of the suggestions worked for me but I replaced the Lenovo Bluetoth stuff with BlueSoleil bluetooth (not free unfortunately) and it works perfectly. see http://www.bluesoleil.com/

Anonymous said...

Thank you for this information.

Anonymous said...

Thanks, it worked perfectly with Plantronic ML10 and Windows 7

myuu said...

finally.. THANK YOU SO MUCH! Works perfectly with Voyager Pro HD and Win7 64bit

myuu said...

finally.. THANK YOU SO MUCH! Works perfectly with Voyager Pro HD and Win7 64bit

Anonymous said...

Thank you! I followed your instructions, and now I have my Voyager 510 working perfectly in Skype in Windows 7. :-)

Anonymous said...

After trying different drivers and a million other "fixes", this is the only one that worked for me. I deleted the old BT drivers and pointed Windows 7 to the one you mentioned. My Plantronics 510 headset was automatically enabled under Playback/Recording devices and it works like a charm now. This was the only way for be to get it out of "Disabled" mode.

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